1. some pages are coming out blank when I try to print, help!
No worries, this can be a common problem! Try checking your printing settings. Sometimes pages come out blank when you're printing in black and white / grey scale but the PowerPoint document is in colour. Check out this Microsoft support page for further support!
2. THE FILE SAYS "READ ONLY" WHEN I TRY TO PRINT - what's the password?
Don't worry, I haven't protected any of my files so there is no magic password! Sometimes this can happen when you download a "zipped" file (this just means multiple files have been compressed together to make downloading easier). You need to unzip the file before trying to use or print the documents inside. Click here to find further support on how to unzip / extract a file!
3. what is the free vip area and how do i access it?
I'm glad you asked! The free VIP area is a special password protected area of this site that contains a growing library of free resources for teachers. The password is given as a free bonus to anyone who signs up to my mailing list. Signing up is free, simply click here! Once you are in you will see a growing collection of exclusive teaching resources that you can download for free and use in your classroom. Keep checking back to see new additions!
4. Can i share your resources with colleagues or post them online?
I'm so flattered you value my resources so much that you want to share them with your colleagues! If they are listed as free resources, such as those in the VIP area, you can certainly share them with your teacher friends, however they cannot be posted online for public access. A great solution is to send those you wish to share them with to this site where they can sign up to the mailing list too! Of course paid resources cannot be shared with anyone or posted online as all resources are priced for one person use only. If you would like to purchase a duplicate for a friend or order a site license to use with your whole school, please contact me for a big discount!
5. I notice you draw illustrations too, are you taking personal requests?
Thank you for your interest in my clip art illustrations for educational use! I wish I could draw all day long for you, but as I am juggling this alongside teaching full time, it's not sustainable for me! 😢 It's worth asking anyway though, as if it's a generic request that can be helpful to other teachers I can always put it on my list and I may be able to fit it in, but sadly I can't offer any guarantees!
6. I've spotted a mistake in one of your resources!
Fortunately this is not a frequently asked question 😉 but it's important to be aware of just in case. Hopefully you won't come across many typos as I'm an absolute perfectionist, but alas, I am also human so please forgive me if one slips through the net! 😭 If you do spot an error, don't panic - simply drop me an email and I will aim to fix it as an absolute priority.
7. I see YOUR PRICES ARE IN GBP (£). CAN I PAY IN ANOTHER CURRENCY?
Indeed, all resources are set to my currency of GBP (£) but you can still purchase them via PayPal as it will convert this into your currency. However if you prefer to purchase in USD ($) you can also find all my resources on Teachers Pay Teachers too!
8. What is this "live chat" i see on your site, is it really you i'll be talking to...?
Good question... why don't you click it and see what happens! 😜 Seriously though, yes it is me there, 100%. I don't have other people working for me - I am a full time teacher and I like to run this site on the side to help you out as often as I can, so it will always be me online. If I am available to chat, you will see the "live chat" button and if I am not, you can leave me a message and I'll get back to you right away. Being there to support you is really important to me so I try to be available for chats as much as I can - pop on and say hi, I'd love to talk to you!😁